TCS-AOE BV, trading as Architect of Emotion
Guldenberg 3 bus 8, 2000 Antwerp · VAT BE 0740.871.251 · www.architectofemotion.com
Article 1 — Scope
These terms apply to every purchase of a ticket, access, participation or package for Backstage ON STAGE. By ordering, the buyer accepts these terms in full. Departures from them apply only if AOE confirms them in writing. These terms apply both on this page and through the explicit agreement the participant ticks at the moment of actual registration.
Article 2 — What you buy
Backstage ON STAGE gives the participant personal, non-transferable access to the course and the experience that goes with it. Access is strictly individual and tied to the name of the buyer, unless stated otherwise.
Article 3 — Right to refuse participants
AOE reserves the right to refuse or cancel a registration on objective and reasonable grounds. This applies in particular where the participant, or the organisation on whose behalf they act directly or indirectly, carries out a competing activity, or where AOE may reasonably assume that the purpose of taking part is to appropriate knowledge, concepts or working methods. Where a registration is refused before the course begins, any amount already paid is refunded in full, with no right to any further compensation.
Article 4 — Intellectual property and confidentiality
Everything the participant sees, hears or receives during Backstage ON STAGE, including concepts, working methods, scenography, technical set-ups, running orders, software, documents and creative ideas, remains the exclusive property of AOE and is confidential. The participant may not copy, record, share, publish or use this information, in whole or in part, for their own or anyone else's commercial purposes, in any form. Any reproduction or imitation of the concepts and methods shown is prohibited. The participant confirms this undertaking separately at registration.
Article 5 — Recordings and footage
Photography, filming and audio recording by participants are not permitted without the prior written consent of AOE. AOE may itself make image and sound recordings during the course. By taking part, the participant gives AOE permission to use such material for its own communication, unless the participant refuses this in writing beforehand.
Article 6 — Price and payment
All prices are in euro. The price shown states whether VAT is included. The purchase becomes final only after payment in full and confirmation by AOE.
Article 7 — Cancellation, refund and withdrawal
7.1 The participant may cancel their registration free of charge up to seven calendar days before the course date. In that case the full amount is refunded.
7.2 In the event of cancellation within seven days before the course date, or of non-attendance, no refund is due and the full amount remains payable.
7.3 Instead of cancelling, the participant may, subject to the prior agreement of AOE, be replaced by another person who meets these terms.
7.4 AOE may postpone or cancel the course, for instance where there are too few registrations or in the event of force majeure. AOE then offers a new date or refunds the amount, with no further compensation.
7.5 In so far as the participant is a consumer, they expressly agree at registration that the statutory right of withdrawal can no longer be exercised once the seven-day period before the course date referred to in article 7.1 has passed.
Article 8 — Conduct and safety
The participant follows the instructions of AOE and the technical crew at all times. A backstage environment carries risks; the participant enters it at their own responsibility. AOE may deny access, without refund, to anyone who breaches safety, the proper running of the course or these terms.
Article 9 — Liability
AOE is liable only for direct damage resulting from proven gross negligence. AOE is not liable for indirect damage, nor for damage arising from a failure to follow instructions.
Article 10 — Personal data
AOE processes personal data in accordance with the applicable privacy legislation, solely for the organisation of Backstage ON STAGE and its own communication. Further information is set out in the privacy statement of AOE.
Article 11 — Governing law
These terms are governed by Belgian law. Disputes fall within the jurisdiction of the courts of the judicial district of Antwerp.
Article 12 — Language
These terms are available in Dutch, French and English. In the event of any discrepancy between the versions, the Dutch text prevails.
